Claim Token
This section provides a detailed guide on the steps and logic for investors to claim their tokens or TON after a project finalizes or refunds on the PadTON platform.
Last updated
This section provides a detailed guide on the steps and logic for investors to claim their tokens or TON after a project finalizes or refunds on the PadTON platform.
Last updated
Description: After the project owner finalizes the project, investors can claim their tokens.
Details: Tokens will be transferred to the investor's wallet when the investor claim.
Description: If the project founder cancels the project, investors can claim their TON back.
Details: TON invested by the investors will be refunded to their wallets when they claim.
Investors must not have previously refunded their investment.
Investors must not have previously claimed tokens for the project.
Connect wallet, If you don't know how to connect your wallet, Click here to see instructions for connecting your wallet
At header, Click IDO to go to IDO screen
At IDO screen, click on "Go to your IDO" at banner before the footer
Go to the Invest Tab, on your IDO screen, click on the "Invest" tab to view your created projects.
Description: Choose a project with the status "Finished" or "Canceled" that you have not previously refunded or claimed.
Details: Click the "View" button next to the project to go to the project details page.
On the project details page, click the "Claim" button to claim your tokens or TON.
If the project is in Finished status, investors will claim tokens converted at the exchange rate after project listing
If the project is in Canceled status, investors will receive back the TON invested
Details: The system will automatically transfer the tokens or refund the TON to your connected wallet.
Description: Notify the community about the claim process availability to maintain transparency and engagement.
Details: Use the platform’s announcement tools and social media channels to inform investors promptly. Clear communication helps prevent confusion and ensures that all stakeholders are aware of the claim process.
Description: Provide clear and detailed communication regarding the steps taken to enable claims.
Details: Transparency in the claim process helps maintain investor trust and provides a clear understanding of the process. This can include detailed reports and explanations published on the project’s page and via direct communication channels.
Description: Inform the community about any future updates or changes to the claim process.
Details: Engage the community with information on potential improvements or adjustments to the claim mechanism, ensuring ongoing transparency and trust.
